You're Super Busy...

Because you wear many hats and put in long hours!

If Only IT Would Just Work...

And leave you alone so you can you sleep at night!

Maybe I Can Help?

As you'll see below, I have a lot of knowledge, experience, and wisdom.

MY PURPOSE

I want to help
small businesses.

That’s because you too need to get your IT in “ship shape,” keep it floating, and protect it from the sharks. Seriously--you have IT needs too, the same ones in fact that enterprises have, just at a much smaller scale. I want to help you. If you’re a small business owner, you shouldn’t have to think about IT all the time. It should just work. And you should sleep at night knowing that you have put in place all the measures that you can afford to keep your IT safe and secure.

American businesses are under attack. I’ve been involved in many ransomware incidents, often leading the recovery efforts. I've improved security postures with basic things such as updates and patches, password policies, multi-factor authentication (MFA) and more advanced things such as DNS filtering, EDR, and zero trust endpoint protection. I've designed, scoped, deployed, managed, and tested countless backup solutions that were often the “hail mary” for those ransomware incidents. I’ve done all of this for almost a decade, so I bring knowledge, experience, and wisdom to the table.

purpose

MY PILLARS

I do business with common-sense ethics.

"Human existence is based upon two pillars: Compassion and knowledge. Compassion without knowledge is ineffective; knowledge without compassion is inhuman."
Victor Frederick Weisskopf

pillar iconCOMMUNICATION

Depending on your need, we can communicate over a call, email, and/or face to face. I offer a free assessment to prospective clients.

pillar iconCOLLABORATION

This is key to identifying your needs and how I can help. You know your business. I know IT. Trust comes through collaboration.

pillar iconTIMELINESS

My clients like me and value my services immensely. They know that I keep my client list short so that I can serve each of them in a timely manner.

pillar iconBEST PRACTICES

Creative solutions are great but not without industry-standard best practices. As I mentioned before, I bring knowledge, experience, and wisdom to the table.

pillar iconACCESSIBILITY

This is my last pillar of good service. If you can’t reach me, I’m of no use to you. My clients have my direct email and cell phone.

work

MY HISTORY

I bring knowledge, experience, and wisdom.

I'm a Senior Information Systems Engineer with almost a decade of experience working for a managed service provider (MSP) in Mooresvile, North Carolina. My previous employer blessed me with trust, responsibility, leadership, and the opportunity to gain extensive knowledge and experience.

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BACKUP/DR SOLUTIONS SCOPED & DEPLOYED

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1

STANDARD OPERATING PROCEDURES WRITTEN

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1

SCRIPTS & AUTOMATIONS CREATED

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VENDOR TICKETS & COLLABORATIONS

Need to know more?

Check out my profile at LinkedIn or my professional resume for a lot more detail!

MY TECHNOLOGIES

I have experience with a lot of IT.

"If money is your hope for independence you will never have it. The only real security that a man will have in this world is a reserve of knowledge, experience, and ability."
Henry Ford

Hypervisors

VMware, Hyper-V, and Proxmox

Cloud Services

Azure, AWS, 365, Backblaze, and Wasabi

Server Hardware

Dell PowerEdge and HP ProLiant

Storage Hardware

Dell PowerVault, PowerStore, Compellent, and EqualLogic; Synology and QNAP NAS

Networking Hardware

Fortinet, SonicWall, pfSense, and more

Client Hardware

Dell, HP, and Lenovo desktops and laptops (virtually all models)

Operating Systems

Windows Server 2008-2022; Windows XP-11; Linux (server, desktop, and IoT use)

Backup Software

Veeam (virtually entire suite), Datto (BDR and 365), DropSuite, SyncBackPro, and many others

General Systems

Active Directory, Azure Active Directory, Microsoft Forms, Microsoft Power Automate, MaaS360 MDM, and more

Security Software

SentinelOne, Cylance, BitDefender, Trend Micro, Webroot, and more

Other Software

Microsoft 365 (aka Office), Adobe Creative Cloud, POS systems, the usual VPN clients, and many more

Development

PowerShell, Bash, Python, HTML/CSS/PHP/Javascript, Java/Kotlin, Visual Basic, Wordpress, Wix, and more

MY RATES

I provide simple rates and flexible service.

Whether you have a simple or advanced request, need desktop/server support, consulting, or custom web/app development, my rates are the same!

RATES/CHARGES

Service rate: $75 per hour

After-hours service rate: $150 per hour

Onsite service charge: $40 per visit

Critical assistance charge: $400 per incident*

Service rates are billed for one hour minimum and per hour thereafter. Onsite service charge covers a single visit to a business location within a 25 mile radius of Kannapolis. See my FAQ for examples!

NO COMMITMENT/RETAINER

I don’t want a monthly commitment. I don’t even want a retainer fee. But just like you get to interview me, I get to interview you! A good relationship is built on trust more than anything else in life, and trust goes both ways.

*All service requests and critical assistance requests are first-come-first-serve. Service requests defer to critical assistance requests. My clients understand and consent to this when they sign my Client Services Agreement.

CONTACT ME

I prefer phone but also receive email.

My clients know how to contact me directly and should not use the number below or this form.


If you're a prospective client, please call me on 980-500-9636. Alternatively, use the form below to let me know how and when to reach back out to you.

This form does not subscribe you to any list.

contact
SERVICE AREA

Kannapolis + 25 mile radius

PROSPECT CALL

980-500-9636

PROSPECT EMAIL

interested@hazaqames.com

BUSINESS HOURS

8-5pm EST

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